Terms and Conditions clubb77 – Complete Guide to Using Our Platform

1 Acceptance of Terms and Conditions

By registering an account, accessing, or using any service provided by clubb77, you hereby agree to be fully bound by the Terms and Conditions set out in this document. This agreement takes effect from the first date you use the platform, regardless of whether you have read this document in its entirety.

We encourage you to read this document from start to finish. If you do not agree with any part of these Terms, please do not proceed with registration or use of the clubb77 platform.

2 Account Eligibility

To register and use the clubb77 platform, you must meet all of the following eligibility requirements at all times:

• At least 18 years old at the date of registration and while using the platform.
• Be a person with full legal capacity to enter into binding agreements in your country of residence.
• Not listed on any self-exclusion programme or responsible gaming programme that restricts access to gambling platforms.
• Not an employee, immediate family member, or business partner of clubb77 unless with explicit written approval from management.
• Not using the platform for any purpose that violates applicable laws in your country of residence.

3 Account Registration and KYC Process

Each player is only permitted to have one (1) account registered with clubb77. Multiple accounts — whether using the same name, phone number, email address, identity card number, or payment method — are strictly prohibited and may result in the closure of all associated accounts and a balance freeze.

Identity Verification (KYC) Process

As part of clubb77's commitment to platform security and compliance with anti-money laundering policies, players are required to complete the identity verification process (Know Your Customer / KYC) before their first withdrawal is processed or when requested by our team.

• A copy of a valid Malaysian identity card (MyKad) or passport.
• Proof of residential address not older than 3 months (utility bill or bank statement).
• Screenshot or proof of ownership of the payment method used for the deposit.

All submitted documents are handled securely and used solely for verification purposes. This information is protected under the clubb77 Privacy Policy.

4 Deposit and Withdrawal

Deposit

Clubb77 accepts deposits via the payment methods listed on the platform, including DuitNow, FPX, Touch 'n Go eWallet, GrabPay, and Boost. All deposits are processed in Malaysian Ringgit (RM). Minimum and maximum deposit limits are displayed on your account's deposit page.

Withdrawal

Withdrawals are processed to the same Malaysian bank account used for the deposit method. For security purposes, clubb77 does not process withdrawals to third-party accounts. Withdrawal processing timeframes are as follows:

• Standard withdrawal: Processed within 5 minutes to 1 hour after the request has been approved.
• Withdrawals on regular days (Monday–Friday, 9am–10pm): Typically completed within 5 minutes.
• Withdrawals outside these hours or during public holidays: May take slightly longer but will not exceed 24 hours.

5 Bonuses and Promotions

Clubb77 offers a variety of bonuses and promotions from time to time. Each bonus offer carries its own specific terms, which are clearly stated on the relevant promotions page. Bonus-specific terms will take precedence over the general provisions of this section in the event of any conflict.

• Wagering Requirement (Rollover): All bonuses are subject to the wagering requirements stated in the relevant offer before withdrawals are permitted.
• One Bonus Per Offer: Players are eligible to claim each bonus offer once only unless otherwise stated.
• Bonus Abuse: Any attempt to manipulate the bonus system, including the use of multiple accounts or specific wagering techniques aimed at circumventing rollover requirements, will result in bonus cancellation and possible account closure.
• Validity Period: All bonuses have a set validity period. Bonuses not used within that period will expire automatically.

6 Game Rules

Each game category on clubb77 — Live Casino, Slots, Fish Shooting Games, Bingo, Sports, and others — has its own specific rules accessible via the "Info" or "How to Play" button within the respective game interface. Game-specific rules form part of these overall Terms and Conditions.

• Settled game results are final and cannot be disputed unless a verifiable technical error has occurred.
• In the event of a technical fault or system interruption during an active round, clubb77 reserves the right to void that round and return the wagered amount to the player's account balance.
• Wagers that have been confirmed and accepted by the system cannot be cancelled or modified by the player.
• Clubb77 uses an independently certified random number generator (RNG) for all digital games to ensure the fairness of every round.

7 Prohibited Player Conduct

Players are strictly prohibited from doing any of the following while using the clubb77 platform:

• Using automation software, bots, scripts, or any artificial method to play games or manage your account.
• Colluding with other players to manipulate game outcomes, particularly in multiplayer games.
• Using information obtained through unauthorized or unfair means to gain an advantage in Sports Betting or other games.
• Engaging in or facilitating any fraudulent, money laundering, or other illegal activity through the platform.
• Abusing our customer support system by submitting false or misleading complaints.
• Sharing your account with others or allowing another person to use your account.

Violation of any of these provisions may result in immediate account suspension or closure, balance freeze, and legal action where necessary.

8 Account Security

You are fully responsible for maintaining the confidentiality of your account login credentials, including your username and password. clubb77 recommends you:

• Use a strong, unique password that is not used for any other platform.
• Enable Two-Factor Authentication (2FA) for an added layer of security.
• Not sharing your login credentials with anyone, including family members.
• Log out of your account when using a shared device.
• Notify clubb77 immediately if you suspect your account has been accessed without authorization.

9 Account Suspension and Closure

Clubb77 reserves the right to suspend, restrict, or close any account at any time without prior notice under the following circumstances:

• Suspected fraud, money laundering, or breach of terms.
• Multiple accounts found to be linked to an account currently under investigation.
• Players providing false or misleading information during registration or the KYC process.
• Requests from legal authorities or relevant regulatory bodies.
• Account inactive for more than 12 consecutive months (balance will be held for 24 months before being claimed through the unclaimed balance process).

Players may request voluntary account closure at any time through customer support. Any valid balance in the account will be returned to the player after all pending withdrawal requests and related investigations have been completed.

10 Disclaimer of Liability

The clubb77 platform is provided on an "as is" and "as available" basis. While we strive to ensure the platform operates smoothly at all times, we cannot guarantee a service entirely free from technical disruptions, faults, or temporary unavailability.

• Clubb77 is not liable for any indirect, incidental, special, or consequential losses arising from the use of or inability to use the platform.
• We make no guarantees regarding wins or game outcomes — all games involve an element of risk and chance.
• Sports betting results depend on actual event outcomes and clubb77 has no control over those results.

11 Privacy and Data Protection

The collection, use, and protection of your personal information is governed by the clubb77 Privacy Policy, which forms part of this agreement. By using the platform, you agree to the data collection and processing practices set out in our Privacy Policy.

In summary, clubb77 collects information necessary to operate its services, process transactions, prevent fraud, and comply with legal requirements. We do not sell or transfer your personal data to third parties for marketing purposes without your consent.

12 Terms Amendment and Applicable Law

Clubb77 reserves the right to amend, modify, or update these Terms and Conditions at any time at our sole discretion. Material changes will be communicated to players via in-platform notifications or email at least 7 days before taking effect, unless the amendment is required immediately for security or legal compliance reasons.

Any dispute arising in connection with these Terms or the use of the clubb77 platform shall first be resolved through negotiation. If a resolution cannot be reached, the dispute will be referred to arbitration in accordance with procedures established by the platform.